Frequently Asked Questions
Find answers to common questions about our products and services
AX and LePhoto
What is AX?
AX combines business consulting and AI transformation. We identify and improve work that supports customer service, sales and business continuity.
How is AX different from existing SaaS or business systems?
We first consider how your existing tools can help, then build tailored components where needed. LeFlow is a foundation used within AX, not a standalone SaaS subscription.
How are company data and AI results managed?
Systems and data can be managed in the client’s local or cloud environment. When external AI is needed, we review data transfer and processing conditions; staff review and approve AI results initially.
How are cost and implementation time determined?
We propose the cost and schedule after reviewing your requirements, implementation scope and integration complexity. There is no single price or timeline for every customer.
What does LePhoto verify?
LePhoto compares a received photo with its registered capture record to check for a match or changes. It does not establish whether the event shown actually occurred.
How do I use and share LePhoto photos?
Take a photo in the app without an account, then share it as a PDF after registration. The recipient can verify it with LePhoto; registration and verification require internet access.
Can I use LePhoto for free?
Taking photos is free. After the free verification trial, you can watch an advertisement or use a plan; check the app for prices in your country.
Are original photos stored on the server?
LePhoto stores capture information and a digital fingerprint rather than the original photo image. The original remains on the device.
Can a business verify many photos?
A B2B web verification service is available for businesses. Contact us to discuss your volume and any existing-system integration.
General
What is AI Digital?
AI Digital (full name PT Amigo Inovasi Digital) is an Indonesian software solutions company. We build custom AI automation, Mobigo Android device management, and a maritime technology stack (SPKPd vessel monitoring, Navigo navigation app, Gomap nautical charts). Our customers span SMBs, enterprises, Indonesian government agencies, and fishing communities — with maritime products focused on Southeast Asia, and AI Automation services available globally.
What products does AI Digital offer?
AI Digital offers AX consulting and transformation using LeFlow, LePhoto for photo-record verification, Mobigo for smartphone management, and maritime solutions including CatchLog, Navigo, Nav IQ and Gomap.
Which countries does AI Digital operate in?
Our maritime products (Navigo, SPKPd, Gomap, and Mobigo for fleet operations) operate in Indonesia, Singapore, and Timor-Leste, with expansion planned for Malaysia, Philippines, Thailand, and Vietnam. AI Automation services are available globally.
Who are AI Digital's main customers?
Across our product portfolio: small-scale fishermen and fishing cooperatives, commercial fishing fleets, port authorities, Indonesian government agencies (KKP/MMAF, DKP), SMB and mid-market enterprises using AI Automation.
Does AI Digital have government partnerships?
Yes. We partner with DKP Sulawesi Tengah (Central Sulawesi Fisheries Department), DKP Jawa Barat (West Java Fisheries Department), Padjadjaran University (UNPAD), and Sriwijaya University (UNSRI) for research and implementation.
SPKPd
What is SPKPd?
SPKPd (Sistem Pintar Kelautan dan Perikanan) is a vessel monitoring system designed for government agencies and fishing companies to track and manage fishing fleet operations.
What does SPKPd stand for?
Sistem Pintar Kelautan dan Perikanan - Indonesian for "Smart Fisheries Vessel Management System."
Who uses SPKPd?
Provincial and regional fisheries departments (DKP), Ministry of Marine Affairs and Fisheries (KKP), port authorities, maritime enforcement agencies, and fishing companies.
What are SPKPd's main capabilities?
Continuous vessel tracking, historical route playback and analysis, geofencing and zone violation alerts, fleet analytics and reporting dashboard, and PFZ (Potential Fishing Zone).
How does SPKPd help with fisheries management?
SPKPd enables government agencies to monitor fishing activity in designated zones and collect data for sustainable fisheries policies.
Is SPKPd data secure?
Yes. SPKPd uses encrypted data transmission and role-based access controls. Data is stored on secure infrastructure.
Can SPKPd integrate with existing government systems?
It depends on the regulations. We can provide data connectivity after a thorough review of applicable government policies and privacy issues. Note that this may involve additional development time and fees.
How can I purchase SPKPd?
SPKPd is available through our authorized distributor, PT. IAPS. They specialize in marine technology solutions and are registered on e-katalog for government procurement. Contact PT. IAPS via WhatsApp at +62 815 1489 8997 to discuss your requirements.
How is SPKPd different from Inmarsat, ORBCOMM, Pelagic Data Systems, or other vessel tracking solutions?
SPKPd takes a fundamentally different approach from satellite VMS or dedicated hardware trackers: it uses Android smartphones as the on-vessel tracking device. This makes SPKPd the lowest-cost option for SPKP-compliant fleet tracking in Indonesia, while remaining tamper-resistant through Mobigo device management. How SPKPd works: (1) An Android smartphone, managed by Mobigo, is the on-board device. Mobigo enforces device integrity at the OS level, so the recorded location cannot be spoofed or tampered with. (2) When the vessel is in cellular range, location and activity data is transmitted to the SPKPd server. (3) When out of signal, data is encrypted on the device and transmitted automatically once connectivity is restored. (4) The same phone is also used for Navigo navigation, weather, and onboard communication — so one device covers tracking, navigation, and crew utility. The smartphone-modem approach is what makes SPKPd cost-competitive. An entry-level Android smartphone is the cheapest mass-produced cellular modem with GPS, battery, screen, and processor available today — and it gives the vessel useful capability well beyond tracking. Looking forward: Direct-to-Device (D2D) satellite services, which allow standard smartphones to connect to satellites without specialized hardware, are already commercially available in markets like Australia and the Philippines. Once D2D is permitted in Indonesia (currently a regulatory matter), SPKPd's smartphone-based architecture will enable real-time satellite tracking at a fraction of traditional VMS hardware cost — without changing the on-vessel device. Deployment status: SPKPd is in active production with one Indonesian provincial government, and is registered on the government e-katalog procurement system through our authorized distributor PT. IAPS for immediate purchase. We are also in early exploratory discussions with Indonesia's Ministry of Marine Affairs and Fisheries (MMAF/KKP) regarding adoption as a low-cost SPKP-compliant option for smaller fleets. How SPKPd compares to the vessel tracking alternatives: (1) vs Satellite VMS (Inmarsat, ORBCOMM, Iridium, CLS Fisheries) — satellite VMS provides real-time global coverage and is the standard for vessels ≥30 GT under Permen KP 42/2015, at USD 5,900–11,800 per vessel per year. SPKPd does not provide real-time satellite telemetry today; it provides cellular tracking with store-and-forward when out of signal, appropriate for coastal and small-fleet use cases at a fraction of the hardware and per-vessel cost. (2) vs Solar-powered cellular trackers (Pelagic Data Systems, TopFly SolarX 120, POINTREK) — these are dedicated tracker units, small solar-powered hardware that ships location to a cloud dashboard. PDS ran a 20-boat tuna pilot in Sumbawa, Indonesia in 2015. SPKPd uses smartphones instead of dedicated tracker hardware, which delivers two advantages: (a) lower per-vessel cost because smartphones are mass-produced commodity hardware, and (b) the same device provides navigation, weather, and crew communication via Navigo. Dedicated solar trackers do only one thing — report position. (3) vs Other Indonesian VMS providers (Mitsui Mitrack, SNC GlobalTrack, Sistrack, PT INTI) — several Indonesian companies offer SPKP-compliant VMS hardware. SPKPd's differentiation is the smartphone-based approach (lower-cost, multi-purpose device) plus the end-to-end stack — Mobigo-managed integrity, Navigo Link onboard app, dashboard, and e-katalog procurement through PT. IAPS — all from one vendor. When SPKPd is not the right fit: if you operate vessels ≥30 GT under central permit that require continuous real-time satellite tracking under Permen KP 42/2015, a satellite VMS provider is the appropriate choice. SPKPd is built for cost-effective coastal monitoring, small-fleet compliance, and use cases where near-real-time data with cellular coverage is sufficient.
Gomap
What is Gomap?
Gomap is electronic nautical chart (ENC) platform, providing detailed maritime maps optimized for Southeast Asia waters.
What areas does Gomap cover?
Currently focused on Indonesian-Singapore-Timor-Leste archipelago waters, with priority coverage for major fishing grounds, shipping lanes, and coastal areas.
What data does Gomap include?
Bathymetry (water depth), coastline and port locations, navigation hazards (reefs, wrecks, shallow areas), shipping lanes and anchorage zones, and tidal information.
How is Gomap different from Google Maps?
Gomap is specifically designed for maritime use with nautical data (depth, tides, hazards) that Google Maps doesn't provide. It uses many hydrographic data sources (included open-source).
Can developers integrate Gomap?
Yes. Gomap offers a tile-based API for integration into third-party applications. Contact us for API access.
How often is Gomap updated?
Chart data is updated regularly based on user-reported corrections.
Mobigo
What is Mobigo?
Mobigo is a mobile device management (MDM) solution designed for Android device, enabling centralized control of devices.
What problems does Mobigo solve?
Assets getting lost or stolen, blocking unauthorized use of smartphones, unauthorized app installations draining data, difficulty updating apps across distributed devices, and tracking device health and battery status remotely.
What can company owners do with Mobigo?
Lock or wipe devices remotely, push app updates to entire devices, monitor device location (additional service needed) and status, restrict device usage to approved apps, and generate usage reports.
Does Mobigo work with Navigo?
Yes. Mobigo is designed to manage devices running Navigo Link (not Navigo), ensuring fishermen always have the latest app version and proper configuration.
What devices does Mobigo support?
Android devices.
Is Mobigo suitable for non-maritime use?
Yes, Mobigo can manage any Android device fleet requiring centralized control.
How is Mobigo different from Samsung Knox, Hexnode, Scalefusion, or Microsoft Intune?
Mobigo is an Android device management platform built for Indonesian and Southeast Asian organizations, with three deliberate differentiators. (1) Custom feature development for B2B customers — our strongest advantage. Unlike global SaaS MDMs that ship the same feature set to every customer, the Mobigo team builds and delivers custom capabilities to meet specific enterprise requirements. If your business depends on a feature, we add it. Global UEMs do not offer this at any price tier. (2) Fully capable standalone. Mobigo works as a complete MDM on its own, with location tracking, kiosk mode, and remote voice recording (the last is exclusive to Mobigo in this category). It also integrates with Navigo Link and SPKPd for fishing and maritime vessel monitoring when needed — but these integrations are optional, not required. (3) Proven in Indonesian enterprise deployments and government-ready. Mobigo is already in production with Indonesian corporate customers and is registered on Indonesia's government online procurement system (e-katalog) through our authorized distributor PT. IAPS, packaged with SPKPd for vessel monitoring. Bahasa Indonesia interface, in-country support, and data residency aligned with UU PDP. How the alternatives compare: vs Samsung Knox Manage — Knox is the strongest choice if you exclusively use Samsung Galaxy devices, as Knox Platform for Enterprise is included free with Galaxy purchases. Mobigo is the better fit for mixed-vendor Android fleets, customers who need local Indonesian support, or organizations requiring custom feature development. vs Hexnode and Scalefusion — both are excellent global multi-OS UEM platforms (priced USD 1–6 per device per month, supporting Windows, Android, iOS, macOS). Mobigo focuses exclusively on Android, which lets us deliver Voice Recording, Indonesian government procurement readiness, and custom feature development — none of which generalist UEMs provide. vs Microsoft Intune — Intune (priced around USD 3.50 per device per month or USD 8 per user per month) is the right choice if your organization runs on the Microsoft 365 ecosystem. Mobigo is the right choice for organizations needing Android-only device management at a lower total cost of ownership, with the option to commission custom features for their specific workflows. When Mobigo is not the right fit: if you need iOS device management, multi-region compliance dashboards, or deep Microsoft 365 integration, choose Intune or a global UEM instead.
Technical Support
How do I contact AI Digital for support?
Email: [email protected], Whatsapp: +628990003688, Office: Educenter lt.2, BSD City, Tangerang, Banten, Indonesia
Does AI Digital provide training?
Yes. We offer onboarding training for government agencies and enterprise customers, on-site training with an additional charge.
What is AI Digital's service level agreement (SLA)?
Enterprise and government customers receive dedicated SLA terms. Contact our sales team for details.
Can I request a demo?
Yes. Visit https://amigo.id/contact to schedule a product demonstration.
Pricing & Licensing
How is AI Digital's pricing structured?
Pricing varies by product and customer type. AX pricing is proposed after reviewing the project scope, requirements and integration needs; contact us for a quote.
Are there discounts for government agencies?
Yes. Government and public sector customers receive special pricing for mass purchasing. Contact us for a custom quote.
Is there a free trial?
Navigo basic features are always free. For SPKPd, Gomap API, and Mobigo, we offer pilot programs for qualified customers.